DELIVERIES AND RETURNS
Delivery costs
The costs of delivery is Indicated in the shopping cart, after-you-have Informed and enabled the delivery address.
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Delivery
From the moment you Receive your order confirmation email, our preparation time is 24 hours and days specified, delivery times are: Metropolitan France (2-6 days) - EEC outside Switzerland (4 to 10 days). These times are for guidance only and Given is dependent third-party providers (COLISSIMO, DPD, DHL, FEDEX), the company Kyrie Eleison can not be Held liable for late delivery.
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Delivery Methods
Any unsuccessful delivery (address, building codes, staircase, name (etc.) missing or wrong ...) will be an extension of order processing and forwarding. After returning the customer service of society Kyrie Eleison will liaise with the customer and inform que le command return costs will be terminal. Shipping costs are automatically Calculated DEPENDING on the delivery location and the weight of the total volume of ordered items, so as to Ensure the fairest possible to cost.
We offer four modes of delivery.
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DHL
Delivery contre signed within 2 to 8 working days
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FEDEX
Delivery contre signed within 2 to 8 working days
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Colissimo
Delivery contre signed in a period of 2 to 4 days
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DPD
Delivery contre signed in a period of 2 to 4 days
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Courier to Paris intramural
Contact us at 01 46 34 26 91 or email: contact@zoeferdinandparis.com
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Return
Pursuant to the provisions of the Consumer Code, the customer: has a right of withdrawal he can exercise Without Any Reasons, Within fourteen (14) business days from the day of receipt of the items. In this context, the customer Has the option to return the items Delivered Within this time, In Their original packaging, in perfect condition, complete (accessories, manuals, warranty ...) and accompagné by a copy of the invoice to Company Kyrie Eleison 15 carrefour de l'Odéon 75006 Paris France. The return costs are in all cases to the customer. The refund of the price charged for returned items will be made by check or bank transfer no later than thirty days Following The receipt by the Company of the returned items.
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Customs Law
For deliveries outside the French territory the customer is required to proceed with the autorités icts of territory, the payment of Any fees or charges (customs duties, local taxes etc.) Imposed by the regulations ..